Angry Voicemail We Got From an Alamo Drafthouse Customer

Alamo Drafthouse · 5.1M views · 2011 · 1:47

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Arts & entertainment (other)Internet culture & memescomedy

Why Hacker News recommends it

It is cited as a viral example of Alamo enforcing its no-talking and no-texting rules with humor.

What it is

Alamo Drafthouse posted an angry voicemail from a customer who was kicked out for texting in the theater. The theater turned it into a humorous in-house preview.

Recommended by 3 HN commenters across 3 different months, 2011 to 2026.

What Hacker News said

Strong rec earl · 2011-12 · on “I'll tell you why movie revenue is dropping...”

This video Alamo posted to youtube of an angry customer bitching about getting kicked out for texting is amazing . [this video] tl;dwatch: customer: I was texting and you kicked me out; whine whine whine alamo: gtfo and don't come back

Recommends ddingus · 2018-04 · on “Hollywood Is Wrong: Netflix Is the Future of Film”

Yes, agreed! I want to attend one of the Alamo Drafthouse theaters. Friends and family, where they currently do business, have reported a great experience! That's what they are supposed to be selling. Hell, I would! Also, anyone who will do this? [this video] I'll go just on principle. That's bad ass great, and a service to everyone spending their money on what they want to be a good experience.

Recommends technofiend · 2021-03 · on “Alamo Drafthouse Files for Bankruptcy”

Not only are they very strict, but they have a lot of fun with it. See an angry voice mail from one customer [this video] , or the playlist with a long list of PSAs, many of which include celebrities, asking you to please not talk: [LINK] Props to anyone who can get Neil Gaiman to make a please no talking PSA in the form of an Agnes Nutter prophecy.

Cites chopsueyar · 2011-06 · on “Texas Movie Theatre 'Kicks Out' Texting Audience Member”

After she was kicked out, she left an angry voicemail that the theatre turned into an in-house preview. [this video]

Cites aspensmonster · 2011-12 · on “I'll tell you why movie revenue is dropping...”

I'm a fellow Austinite and will vouch for the Drafthouse as well. The prices --while still obviously above raw cost-- are fair in comparison to the traditional competition. Four dollars for bottomless coke; six dollars for popcorn. They have a gigantic selection of brews and wines. There are various entrees available at the same price of a typical restaurant. The pre-show entertainment isn't just a thinly veiled sequence of advertising. It can be hit or miss --apparently they're _all_ edited by two fellas in an office somewhere-- but it's nothing like the "LOOK AT THIS AWESOME PRODUCT!" strategy. Regal FirstLook, I'm looking at you and don't particularly care if the tablet survived a thousan

Cites tokenadult · 2012-08 · on “Restaurant offers a 5% discount if you eat without your phone on the table”

I keep my phone in my pocket unless I am answering a call. (I used to keep my phone in a holster unless I was answering a call, but "smart" phones have an inconvenient form factor for that. So I've modified my wardrobe to include more shirts that can hold a smart phone in one pocket while all the usual things I've put in my primary shirt pocket for years can stay in that pocket.) One of the most enjoyable aspects of dining with other people is the conversation over dinner. I would hate to miss out on that for telephone calls that I can answer later. Voice mail for the win. AFTER EDIT: Other comments here mention using phones in movie theaters. The response of the Austin Drafthouse theater in

Cites eksith · 2013-08 · on “Groupon Suspends Sales Rep While It Investigates Yelp Review Threat”

There should, as that would lead companies into hiring fewer jerks. Or at least fewer jerks in direct contact with customers. I also think the converse is true. Companies should go public with customers who are also jerks, as long as their identities are hidden. [this video]

Cites pcarmichael · 2015-03 · on “Notes on watching "Aliens" for the first time again, with a bunch of kids”

It's a place called Alamo Drafthouse. They made news a while back by posting one of their disgruntled customer voicemails on the internet: [this video]