What does authorized repair do? Let's find out!

Louis Rossmann · 118K views · 2017 · 48:48

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Repair, teardowns & right to repaircommentarydated

Why Hacker News recommends it

Cited in right-to-repair discussions to show that authorized repair centers mostly swap units rather than repair them.

What it is

Louis Rossmann visits Apple Authorized Service Providers to see what repairs they can actually do. He finds, for example, that an iPhone 6 headphone jack is not repairable and requires an expensive board replacement.

Recommended by 0 HN commenters across 0 different months, 2018 to 2021.

What Hacker News said

Cites cyphar · 2018-08 · on “Google tracks your movements, like it or not”

> I'm an Apple fan because I don't need to repair the device Given that Apple has no data recovery service for any of their products (even if you tell them that you'll give them a limitless pile of cash) and that they solder storage into most of their devices (that is paired to the CPU -- so you cannot remove the flash chip and put it onto a working board to recover data), this is a very bold claim. Maybe you don't need your phone to be repaired when it is water damaged and you can no longer get photos of your children (that you should've backed up, but didn't). Maybe you want to pay US$300 to replace an out-of-warranty phone when the only thing wrong with it is that a headphone jack got stu

Cites rasz · 2019-08 · on “Apple expands parts access to more independent repair businesses”

because AASP are not allowed to repair anything [this video] Your role is to send stuff to Texas to get another refurbished unit in return [LINK] and up-sell people to a bran new device by citing ridiculous cost of 'repair' (which you contractually arent allowed to do anyway, you are only allowed to replace whole units).

Cites larossmann · 2021-07 · on “Steve Wozniak speaks on Right to Repair [video]”

> I think you're being disingenuous here and I think you know it. Saying "and you know it" isn't an argument, it's what people fighting back and forth in drama TV say. > No one is telling customers "your phone is now a brick" when their charge port breaks I did not say they tell customers your phone is a brick when their charge port breaks. AASP did say, that when your headphone jack(attached to charge port) breaks, your only solution is a) Send it back to manufacturer b) 2 week turnaround time c) All data GONE d) You spend half the cost of a new one, to get someone else's refurbished phone. Citation: [this video] Brick could technically be one way to put it, since they will not fix your phone. >