CCW 2026: Dominion Energy’s AI-Powered Transformation with Amazon Connect Customer

AWS Events · 344 views · 2026 · 34:34

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Why the open web links it

Dominion Energy shares how AI and Amazon Connect transformed their contact center, reducing calls and improving efficiency.

Linked by 2 independent sites, 2 of them widely read in the 2026-10 crawl of the open web, including amazon.com, aws.dev.