Here are the 4 big customer service market shifts of 2026 | Zendesk CTO Adrian McDermott
Why the open web links it
A Zendesk CTO outlines major shifts in the customer service market and the company's strategic direction for 2026.
Linked by 7 independent sites, 2 of them widely read in the 2026-10 crawl of the open web, including zendesk.com, zendesk.de, zendesk.co.uk, zendesk.com.br, zendesk.co.jp.