Nick Burns, Your Company's Computer Guy: New Tech Guy - Saturday Night Live
Why Hacker News recommends it
Used as shorthand for the arrogant, dismissive tech support person in jokes and comparisons.
What it is
An SNL sketch in which Nick Burns, the condescending IT guy, trains a new tech support hire to mock users over simple computer problems.
Recommended by 0 HN commenters across 0 different months, 2021 to 2024.
What Hacker News said
Cites softwaredoug · 2021-08 · on “My love-hate affair with technology”
There's something here between the lines I think I empathize with. That there's been a cultural shift from the tinkerer PC ethos, with decentralized vendors, respect for being "open" (whether open source or standard). This way of thinking seemed to be the default for those of us brought up into computing in the 80s up until the mid 2000s. Even on Microsoft products, the Evil Empire of these times, the amount of customizability and range of hardware and software supported in Windows shows how baked in these assumptions were. Of course, the average user struggled during these times given the endlessly complexity and configurability of technology. A lot of work with tech required someone speaki