I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
Why the open web links it
Argues that exceptional customer service is the most powerful form of marketing for a brand.
Linked by 27 independent sites, 3 of them widely read in the 2026-10 crawl of the open web, including libretexts.org, smallbiztrends.com, pressbooks.pub, tidio.com, zendesk.com.br.